Telehealth Informed Consent
What Is Telehealth?
Telehealth means receiving health care services from a provider who is in a different location, using secure technology such as live video or audio. This consent applies to psychiatric evaluation, medication management, and related services delivered through telehealth at ThryveBright.
Understanding Your Virtual Care
Telehealth allows you to receive psychiatric services through electronic communication rather than attending an in-person appointment.
Before receiving telehealth services, patients may be required to review and acknowledge ThryveBright’s telehealth consent documentation.
Telehealth May Include
Depending on the service, telehealth may involve:
- Secure video communication
- Audio communication
- Electronic exchange of documents
- Patient portal communication
- Other approved electronic communication technologies
Benefits
Telehealth can provide greater convenience and may reduce travel, scheduling, and access barriers.
Potential Risks
Electronic healthcare communication may involve risks such as:
- Technical interruptions
- Internet connection problems
- Audio or video failure
- Privacy risks
- Unauthorized access if a patient’s device or environment is not secure
Your Responsibilities
Patients should:
- Participate from a private location whenever possible
- Use a reliable internet connection
- Keep login information private
- Use a supported device
- Follow telehealth platform instructions
- Notify the provider if they cannot communicate privately
- Provide accurate information about their current location when requested
Emergencies
Telehealth appointments are not a replacement for emergency services.
If you are experiencing an emergency, call 911 or go to the nearest emergency department.
Consent
Before receiving telehealth services, you will be asked to review and acknowledge the applicable telehealth consent information.