HIPAA and Website Privacy Policy
Effective date: 09-18-2026
Our Commitment
ThryveBright respects your privacy. This page explains how we handle information collected through our website, and how it relates to our obligations under the Health Insurance Portability and Accountability Act (HIPAA). For how we protect your health records, please read our Notice of Privacy Practices.
Website Information vs. Protected Health Information
Information you submit through our website may be treated in different ways:
- General website visits. Browsing our site does not create a client record.
- Contact and booking forms. Information you send us to schedule or ask about care may become part of your record once you become a client.
- Client portal and telehealth platform. These are secure systems that we use to store and exchange protected health information.
Please Do Not Send Sensitive Information Through Open Channels
Standard email, text message, and general website forms may not be secure. Please do not include detailed medical or mental health information, diagnoses, or insurance and payment details in general contact forms or regular email. For anything sensitive, use our secure client portal or call us.
Information We May Collect
- Information you provide: name, phone number, email address, and message contents when you fill out a form or contact us.
- Automatically collected information: IP address, browser type, device type, pages viewed, and referring website.
- Cookies and similar technologies: small files that help our site function and help us understand how it is used.
How We Use Information
- To respond to your inquiries and schedule appointments
- To operate, maintain, and improve our website
- To protect the security of our site and prevent misuse
- To comply with legal obligations
We do not sell your personal information. We do not use tracking tools to share your health information with advertising platforms.
Cookies and Analytics
We may use cookies and analytics tools to understand website traffic. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.
How We Share Information
We may share information with:
- Service providers who help us operate our website, scheduling, forms, and communications, under agreements to protect your information
- Legal or regulatory authorities when required by law
- Others with your consent
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Third-Party Links
Our site may link to other websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them through the site.
Your Choices and Rights
You may contact us to ask questions, request access to information you have submitted, or ask us to correct or delete website inquiry information, subject to legal and medical record retention requirements.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact information
Contact Number: (713) 453-9179
Email: info@thryvebright.com